Terugbetalingsbeleid

Returns

What happens if my bespoke shirt doesn’t fit properly?  First step, don’t panic! We know that mistakes can happen with measurements sometimes. So, we’ll always accommodate shirt alterations. We want you to enjoy our shirts after all.

You may cancel any orders for stocked items, such as ties, cufflinks, and accessories, for any reason by providing the Company with written notice of cancellation within 14 working days of receipt of the Goods, quoting your order number. This does not apply to items personalised or made to your specification (e.g., shirts), which can only be cancelled within 7 days of the order date or by mutual agreement. You must take reasonable care of the Goods whilst they are in your possession and must not use them prior to returning them to the Company. Any Goods returned must be in the original packaging and in the condition in which you received them.